Customer Service

“We were particularly impressed that the technology was so flexible and that the company’s staff took the time to understand our unique needs and implement the system to fill them.”
Chris Longshore
Information Systems Manager
City of Arvada, Colorado

Mapping with Geographic Information System (GIS)

Government Outreach’s GIS integration allows your agency to pinpoint problem areas and identify solutions much earlier than before. GIS integration includes:

  • Address validation and standardization based on geographic coordinates (instead of matching exact address text)
  • Validation of non-address locations (like the intersection of Pine and Main)
  • Ability to view request locations on a map along with other location-specific information like permits, crimes, districts, utilities, etc.
  • Looking up districts, wards, or regions for use in reporting or staff assignments