Customer Service

“As the median age of our citizens drops, we're finding people want to go online rather than go to Town Hall. Government Outreach is helping us serve them better.”
Mike Ciccarone
Information Technology Coordinator
Town of Fountain Hills, Arizona

Mapping with Geographic Information System (GIS)

Government Outreach’s GIS integration allows your agency to pinpoint problem areas and identify solutions much earlier than before. GIS integration includes:

  • Address validation and standardization based on geographic coordinates (instead of matching exact address text)
  • Validation of non-address locations (like the intersection of Pine and Main)
  • Ability to view request locations on a map along with other location-specific information like permits, crimes, districts, utilities, etc.
  • Looking up districts, wards, or regions for use in reporting or staff assignments