Products & Srvs

“Our Kingsburg Connection system from Government Outreach helps us stay ahead of citizen requests and is very easy to use.”
Mary Colby
Planning/Administrative Secretary
City of Kingsburg, California
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Maintenance and Support

Government Outreach products are hosted solutions, which means that there is no hardware or software for your agency to buy and maintain. This results in a lower cost of ownership than other systems, and it frees your staff for more important tasks. Your fixed monthly cost includes:

  • Secure and reliable system hosting
  • Ongoing maintenance
  • Unlimited technical support
  • System upgrades and enhancements

Technical support is available via telephone, email, and online. Government Outreach guarantees a maximum 24-hour response time, though most issues are answered within a few hours.