Products & Srvs

“We were particularly impressed that the technology was so flexible and that the company‚Äôs staff took the time to understand our unique needs and implement the system to fill them.”
Chris Longshore
Information Systems Manager
City of Arvada, Colorado
Home > Products & Services > Maintenance & Support

Maintenance and Support

Government Outreach products are hosted solutions, which means that there is no hardware or software for your agency to buy and maintain. This results in a lower cost of ownership than other systems, and it frees your staff for more important tasks. Your fixed monthly cost includes:

  • Secure and reliable system hosting
  • Ongoing maintenance
  • Unlimited technical support
  • System upgrades and enhancements

Technical support is available via telephone, email, and online. Government Outreach guarantees a maximum 24-hour response time, though most issues are answered within a few hours.