Products & Srvs

“As the median age of our citizens drops, we're finding people want to go online rather than go to Town Hall. Government Outreach is helping us serve them better.”
Mike Ciccarone
Information Technology Coordinator
Town of Fountain Hills, Arizona
Home > Products & Services > Maintenance & Support

Maintenance and Support

Government Outreach products are hosted solutions, which means that there is no hardware or software for your agency to buy and maintain. This results in a lower cost of ownership than other systems, and it frees your staff for more important tasks. Your fixed monthly cost includes:

  • Secure and reliable system hosting
  • Ongoing maintenance
  • Unlimited technical support
  • System upgrades and enhancements

Technical support is available via telephone, email, and online. Government Outreach guarantees a maximum 24-hour response time, though most issues are answered within a few hours.