Products & Srvs

“You continue to amaze us with your customer service and continual improvement of the tools. ”
Chris Longshore
Information Systems Manager
City of Arvada, Colorado
Home > Products & Services > Maintenance & Support

Maintenance and Support

Government Outreach products are hosted solutions, which means that there is no hardware or software for your agency to buy and maintain. This results in a lower cost of ownership than other systems, and it frees your staff for more important tasks. Your fixed monthly cost includes:

  • Secure and reliable system hosting
  • Ongoing maintenance
  • Unlimited technical support
  • System upgrades and enhancements

Technical support is available via telephone, email, and online. Government Outreach guarantees a maximum 24-hour response time, though most issues are answered within a few hours.